This is a key role in helping Hive achieve our vision – Every employee voice has the power to change the working world.
What’s the gist?
Reporting into the Head of People Science, you’ll play a key role in supporting the successful delivery of Hive’s People Science proposition, which is grounded in the latest thinking from the world of Occupational Psychology. You will help to coordinate large-scale projects, interact with senior stakeholders, and have the chance to get stuck into data analysis and desk-work. All for a customer base which includes fantastic businesses and household names, such as Hermes, Travelodge, Yotel, and Cath Kidston.
On top of this, you will have the opportunity to go out and shadow the senior members of the People Science team, continuously developing your skills and experience, and shaping your own future role along the way!
The Day Job
Understanding customer requirements: Working with our customers from the beginning of their partnership with Hive, to explore where they will most benefit from our data analysis and insight. This will include scheduling calls and attending meetings with our customers to understand their needs and requirements.
You will have the opportunity to track and coordinate the ongoing delivery of projects from this point on, ensuring the People Science team operate smoothly and efficiently.
Data analysis: A key part of our proposition is to provide our customers with insights, trends, and reflections in the form of report packs following their internal surveys. You will access the Hive platform and use data analytics software (SPSS, and PanIntelligence) to deep dive into the data and ensure our customers understand what levels of engagement look like across the whole – and parts – of their business; as well as the drivers behind this data. Based on your work, the People Science team will be able to provide customers with recommendations on how to drive cultural change across their business, all for the benefit of their workforce – some legacy to leave behind right?! Internally this role is focussed on collating survey data from across our customer base to spot trends, and look for stories, connecting the dots to what is happening in the world of Employee Engagement.
We are big on internal development at Hive and like to promote our People Scientists from within, once you have mastered your role as a People Scientist: Data Analyst you will have the opportunity to progress to working with customers and building our internal content and community. There are clear pathways to help move you up to a People Scientist: Practitioner, and Lead People Scientist where you will work on your own projects and manage up to 30 customers.
Developing your skills: Continuous improvement is part of our culture and we’re not prepared to compromise. If self-development isn’t one of your strong points, Hive isn’t for you. You’ll also keep up to date with the latest approaches, thought leadership and research regarding employee engagement, business psychology and HR.
Operations: At all times, you’ll uphold all of Hive’s policies and procedures, including those related to information security. Given the sensitivity of the data you will work with, you will also be required to adhere to ethical guidelines around client and employee confidentiality.
Other cool areas to get involved with in time:
Pitching: our proposition to our prospective customers
Product Development: Ensuring our product keeps up to date with the latest trends in the field
Conferences & events: As a guest speaker or to network
You will be a recent MSc Occupational Psychology (or similar) graduate, with a real passion and interest in the areas of employee engagement and organisational culture. You will certainly need to feel comfortable and confident working with data and statistical platforms, with the ability to spot key trends and insights that can be pulled out into customer-facing reports and presentations. Any experience working with survey data, or within the fields of HR, consultancy, or business will be an advantage; but is certainly not essential.
You will be confident in your ability to host conversations and build professional relationships, as well as being able to listen and understand customer requirements. Strong administrative and project management skills will also support your success in this role.
You’ll be expected to work autonomously and will have the opportunity to make decisions independently without any micro-management. Having said that, you will catch up regularly with the Head of People Science, and be coached by our Lead People Scientists, to ensure you get the support you need, as well as the opportunities to develop and progress.