Careers

Resourcing Manager

The Gist
The Role

Key responsibilities

  • Planning and allocating all People Science customer deliverables.  
  • Tracking delivered services against customer contracts to keep an eye on profitability.
  • Managing and allocating work for customer reporting and quality control in line with customer deadlines.
  • Forward planning to identify risks and barriers before they impact the customer.
  • Delivering improvements to processes,  outcomes and customer experiences through a creative problem-solving approach.
  • Overseeing management information on each customer deal and deliverable; making sure any additional upsell is recorded and managed. 
  • Report on billable hours per consultant and additional billable hours over and above the contracted deliverables. 
  • Using data to inform peaks and troughs in resource, time utilisation, spare capacity and operational efficiency.
  • A lens on continuous improvement and making our processes better.
  • Working with internal stakeholders across sales, marketing and finance. 
  • Communicating with and challenging consultants in a constructive way to make sure they don’t over-deliver.

Requirements

Necessary:
  • Strong PMO/Project Planning skill set.
  • Strong stakeholder management skills.
  • Skilled in Microsoft 365, excel.  
  • Proficient in report production and extracting, defining and presenting data.
  • Able to discuss project plans, identify resourcing issues and clashes and manage upwards.
  • Experience creating and updating portfolio roadmaps.
  • Experience liaising with auditors.



Desirable
  • Sound knowledge of Microsoft Project.
  • A wealth of experience in technology management; you’ll have the opportunity to introduce a system of your choice.
  • Experience working within a professional services and/or SaaS business.
  • Experience using Google Suite.
Award with Globule

Benefits

We built our benefits package around our people—by surveying to find out what was most important to them. So this is what we offer:

Holiday

32 days’ paid leave + bank holidays

WFH

£150-a-month WFH allowance

Wellbeing

£25-a-month wellbeing allowance

Development

Personal development budget

Pension

5% matched pension contributions

Volunteering

2 paid volunteering days per year

Maternity

13 weeks' fully paid maternity & adoption leave

Paternity

3 weeks' fully paid paternity leave

Compassionate leave

Compassionate leave

Work from Anywhere

Work from anywhere

Flexible

Flexible working hours

Headspace

Subscription to Headspace

Cycle

Salary sacrifice bike scheme

Tech salary sacrifice

Salary sacrifice tech scheme

Car

Salary sacrifice car scheme

Who we are and what we do

Hive is an employee voice platform and strategic HR partnership. 

…what exactly does that mean? 

We’re a B2B SaaS (Software as a Service) business that provides our customers’ employees with a secure channel to speak up—whether that’s through surveys, or one of our other unique employee voice features.

On top of that, our People Scientists also work closely with our customers’ HR teams to: 

  • Create bespoke employee voice strategies
  • Gather as much varied and meaningful employee feedback as possible
  • Analyse and report on what those employees have to say
  • Take action off the back of the findings.
Group 1190
Target with Globule

Culture and values

Our people are the most important part of the business, and they embody our five core values:

PURPOSE IS OUR PASSION

Purpose is our passion​

Everything we do is driven by our purpose: every voice has the power to change the working world.​

EVEN BETTER

Even better​

We’re not perfect, but we’re always striving to reach higher, achieve more and push further.​

TrustedToGetitDone 05

Trusted to get **it done​

Our customers trust us to provide a certain level of service, and we trust each other to fulfil our own individual responsibilities.​

R E S P E C T

R-E-S-P-E-C-T​

No matter who we’re dealing with we’re always respectful and considerate; good manners cost nothing.​

LIFE IS SHORT

Life is short​

The time we have is precious, so we cherish it and live every moment—both inside and outside of work.​

So… do you fancy joining Team Hive?