Confidentiality Commitment
100% committed to protecting your voice
For Employees
Building trust starts with protecting your voice. Your employer chose Hive because they want to hear from you, honestly, regularly, and safely.
Whether you’re sharing praise, frustrations, or big ideas through your surveys, your feedback is confidential. Here’s how that works:
Your feedback is never tied to your name:
- Responses are grouped with others by things like department or location.
- If fewer than 3 people are in a group, results aren’t shown. (We recommend a minimum of 6 for extra safety.)
- Even if filters are combined, we’ll never expose small group feedback.
Anonymous two-way conversations with Messenger
- If your organisation has enabled Hive Messenger, leaders can respond, but your identity stays private.
- You’ll be assigned a random alias (like Green Llama ).
- You can reply, give context, and follow up anonymously.
Got something to say outside of a survey? Use Open Door:
- Our Open Door tool lets you share feedback anytime. It’s just as safe as a survey, and you can follow up through Messenger, too.
- No names. No IDs. Just your voice, protected.
- You’ll be assigned a random alias (like Purple Bear).
Small messages, big smiles with Hive Fives
Hive Fives are a little different from other parts of Hive, because they’re about open recognition and celebration. When you send a Hive Five, the recipient will see your name, and you can choose if you want others in your organisation to see it, either via your Hive Fives page or via the Slack integration, if it’s set up.
By integrating Hive with Slack, Hive Fives become part of the daily rhythm, making appreciation more visible, boosting morale, and encouraging connection across teams.
In every other area of Hive, your feedback stays confidential. But Hive Fives are the exception, designed to spotlight the positive and bring recognition to the forefront.
For HR Teams
When employees feel safe, they’re more likely to speak up, and that honesty is what powers meaningful change. At Hive, we’ve built confidentiality into the fabric of our platform, so you can build trust while collecting truly useful feedback.
Our confidentiality philosophy
Confidentiality isn’t a setting — it’s a system. Everything we design is built to:
- Encourage honest feedback
- Remove fear or futility
- Protect individual identities while surfacing actionable insights
- Make employees feel heard
This includes:
- Response grouping rules (min. 3 to view results, 6 recommended)
- Messenger aliases for two-way dialogue, without revealing identity
- Confidential Open Door submissions for always-on feedback
- Confidentiality that enables visibility
You can:
- Track and analyse feedback by demographic (without ever seeing individual responses)
- Use Hive’s dashboards to explore themes, trends, and engagement over time
- Respond to comments and Open Door messages without breaking trust
“Employees are more bought into the process of giving feedback because they’re seeing changes made, and because they know it’s confidential.”
Alison Corner
People Director
