The employee survey alternative for evolving organisations
Introducing Hive’s employee feedback platform, People Scientists and dedicated Customer Success team.
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Exceptional employee experiences
Enhanced business performance
Aligned vision, culture and values
Effective leadership and management
Positive organisational change
Your Hive platform
Powerful, intuitive technology
Your Hive platform is an efficient means of surveying your employees in a timely and targeted way – ensuring the opinions and suggestions of your people are heard, understood and actioned as a business priority.
We can help you set your survey goals from day one and then you can create a fully tailorable question strategy, enjoying complete flexibility on survey formats, frequency and length. There’s also the scope to customise your Hive platform in areas and craft questions in your tone of voice.
Survey implementation and evaluation is made simple with the intuitive Hive dashboard. You can take a holistic overview of planned surveys, painlessly manage team permissions and dive deep into data with a host of reporting views.
Easy to set-up and launch with the help of our Customer Success team, Hive surveys are very accessible for employees – with only one click needed to participate, no login required and friendly survey notification reminders via email and text message.
Hive platform features include
- Extensive question bank with ability to add custom questions
- Targeted Campaigns for specific employee group surveying
- Reporting dashboard including sentiment analysis and heatmaps
- Employer Net Promoter scoring (eNPS) and data exporting
- ‘Hive-Fives’ peer-to-peer recognition and reporting
- Always-on ‘Suggestions’ functionality
Like consultancy, without the cons...
Hive’s People Scientists are experts in the fields of employee engagement and experience. They’ll work with you as true partners to understand and enable your business – empowering you with the knowledge, strategy and training to unlock the potential of your Hive platform and people.
People Science methods are derived from the latest thinking and research in Occupational Psychology and the team provide practical advice and solutions designed to work within your unique organisational culture and context.
They also help you change the way employee engagement and experience is perceived across the business, supporting you to drive real cultural and organisational change.
People Science services include:
- Employee engagement and question strategy
- Bespoke training and workshops for your core Hive project team and stakeholders
- Action and impact planning
- Results analysis and feedback sessions
- Evaluation, measurement and metrics
- Developing skills in-house, removing dependency for consultancy
Customer Success support
Dedicated support every step of the way
Our Customer Success team support you throughout your Hive journey. They are your first point of contact and port of call for everything Hive platform related, offering the level of support to suit your organisation’s needs.
You’ll have an implementation specialist to onboard your organisation and launch your Hive platform, plus a dedicated Customer Success manager to assist you with ongoing support and advice as you progress into Hive experts.
Customer Success support includes:
- On-hand support throughout the onboarding and launch process
- Communication of best practice, tips and advice for maximising your platform
- Workplace drop-in sessions and technical team training
- Ongoing and accessible technical support
- Assistance and guidance around the internal launch of your Hive
Hive’s dashboard delivers real-time, actionable insights to help you make better informed decisions. Access key statistics about your whole organisation or choose filtered views for demographic drill downs. There’s also heatmaps, key phrase sentiment analysis and smart search functionality – easy to access and present from your Hive platform.
At Hive, we’re 100% committed to protecting employee confidentiality so that your people feel comfortable in providing honest feedback. Our confidentiality commitment covers your in-platform Messenger, which allows you to develop an even deeper understanding of employee comments and feedback by giving you the opportunity to enter into confidential dialogue with employees.
Nurture a culture of recognition with our Hive-Five peer-to-peer recognition feature which encourages co-workers to recognise one another for a job well done. Make Hive-Fives public so your organisation can celebrate their successes together and also reinforce your organisational values by using custom Hive-Fives.
Give your people a permanent voice with our always-on Suggestions feature which enables you to gather employee ideas, feedback and concerns outside of surveys. As well as capturing general feedback, Suggestions can be customised and categorised to drive feedback on topics that matter to your organisation and you can follow up for more details via Messenger.