Product
The Hive platform is built with flexibility in mind
Easily gather and action employee feedback through timely surveys and always-on features, while feeling supported, guided and upskilled by Team Hive.
Fast-track employee feedback and manage change with:
A platform for your people
With Hive, you can hear every voice.
Our employee feedback platform supports multiple modes of participation, translates into 16 languages and accommodates employees with special usability requirements—helping you to reach all of your workforce.
Hive Platform Features
Set the right pace for your organisation by working with our team to craft a tailored survey approach—considering baseline, pulse, themed and targeted surveying.
Ask meaningful questions and get relevant feedback, with complete freedom over survey crafting with a choice of 130+ in Hive’s question bank.
Show you’re always open to burning questions, brilliant ideas and niggling concerns with our always-on listening tool, Open Door.
Find out how to create an always-on approach to employee voice with Open Door
Let your people shout loud and proud about their coworkers with our values-driving peer recognition tool, Hive Fives.
Find out how to get recognition on the regular with Hive Fives
Follow up on feedback and dive deeper into issues raised by employees with Hive’s direct Messenger.
Find out how to dive deeper into feedback with Hive Messenger
Check out Hive’s commitment to employee confidentiality.
To find out about the many ways employees can give feedback via Hive, book an intro with a Hive sector specialist.
Tools for your team
The Hive dashboard lets you manage, analyse and report on employee feedback via one simple interface.
We do the heavy lifting with your employee data and surveying set-up, so you can spend more time translating employee feedback into positive action plans, with coaching and support from Team Hive.
Take a birds-eye view with the Hive dashboard
✅️ ️Survey progress and listening tools overview
✅ ️High-level engagement summary
✅ ️Question model breakdown
Review results both retrospectively and in real-time
✅️ ️Free-text, multiple-choice and scale question analysis
✅ ️️Targeted reporting by employee demographics
✅ ️️Helicopter-view heatmaps and Sentiment Analysis
Download ‘Quick Reports’ and easy exports
✅️ ️Segment and download employee feedback data
✅ ️Present headline results with presentation-ready decks
Access and respond to proactive employee feedback
✅️ ️Manage feedback submitted via Open Door
✅ ️Review Hive Fives and track high performers
✅ ️Enter into conversations via Messenger
Integrate with your chosen HRIS
✅️ ️By integrating your HRIS into Hive, your user data will always be accurate and up to date
✅ ️Once you’ve integrated, you’ll never have to manually amend your user data.
✅ ️Using the workforce demographics from your HRIS, Hive will segment employee feedback to help you spot trends
We’d love to tell you more about our platform’s planning, analysis and reporting tools. For more details, book an intro with a Hive sector specialist.
Hive support and services
Kicking off your Hive project
Buying guidance and launch support
A sector specialist guides you through your buying journey—tailoring their advice and proposal to your unique needs and goals.
✅️ ️Discovery call with platform run-through
✅ Key stakeholder engagement
✅ ️️Proposal and time-plan development
✅ Project handover to Customer Success
Your launch manager onboards your organisation to the Hive platform and coordinates a smooth launch experience.
✅️ ️Kick-off meeting and project plan
✅ Data onboarding and segmentation
✅ ️Pre-launch team training sessions
✅ ️Go live and post-launch review
Keeping your team on track
Customer Success and Service Desk
Our Customer Success team reps are your first port of call, offering tactical coaching and guidance to help you smash your objectives.
✅️ ️️Project scoping and needs analysis
✅ ️People and performance metrics mapping
✅ ️️Survey strategy and design
✅ Data insights and recommendations
✅ Progress tracking and regular check-ins
✅ Comms and action-planning guidance
Our Product Support team is there to support your Hive project team and manage our dedicated customer Service Desk.
✅️ Survey and feedback reminders set-up
✅ Technical platform support
✅ ️Easy-access Service Desk
✅ ️️Support ticket logging and tracking
✅ ️️️Support materials and learning resources
Driving adoption and organisational change
People Science
Hive’s People Scientists help your leaders, managers and HR pros to understand and upskill in the four core areas of employee feedback gathering: Strategy, Design, Insight and Action. Our team uses the latest research and methods in occupational psychology to support on:
✅️ Creating organisational readiness for new surveying technology and change
✅ Challenging ingrained mindsets and behaviours in senior leadership and management
✅ ️Building intention for change with key Hive project stakeholders
✅ ️️️Designing employee survey strategies and tailored question sets
✅ ️️️️Creating a bespoke measurement framework for your organisation
️✅ Building line-manager ownership and responsibility of employee engagement
✅ Running data analysis and action-planning workshops with managers
We wanted an easy-to-use platform and some help with the heavy lifting associated with reporting and analysis. The cherry on the cake for us is the support from Hive’s People Science team, who are helping our team with question-crafting and storytelling.
Nicola Frayne, Chief People Officer, Lovehoney
Exclusive customer resources
Psych-backed question bank
Explore engagement, wellbeing, health and safety, purpose, leadership, and workplace design.
Employee communications
Drive adoption with Hive launch materials, video communications and email templates.
Learning
resources
Upskill with Hive eBooks, whitepapers, videos and planning templates.
Community knowledge
Gain and share knowledge via Hive customer events, HR network panels and community webinars
Made with love in Newcastle Upon Tyne