Purposeful Change Starts With Passionate People
Not-for-Profit is filled with passionate people - amplifying their voice will stoke engagement, boost morale, and retain your talent so you can focus on your mission.
Trusted by HR leaders
Why listening supports your mission
(and metrics)
To keep your mission moving, you need to know exactly how your teams are doing. Here is how continuous listening connects employee voice directly to the hard metrics that keep your leadership team, donors, and trustees happy.
Beyond performance metrics, it’s also a vital part of meeting key regulatory standards. The Charity Commission expects charities to uphold a safe, inclusive workplace that prevents harm, bullying, and harassment and to have a proactive listening strategy that ensures you capture the insights needed to protect both your people and your organisation. We can help you with this and improving your metrics.
Better employee & volunteer retention
In the NFP sector, people rarely quit because they lost love for the cause; they quit because the internal friction finally wore them down. Hive gives you the real-time visibility to fix that friction before you lose your best talent.
Reduced burnout risk
The pressure to do more with less is a constant reality, but “self-care” requires manageable workloads. Hive acts like an early-warning radar to spot overstretched employees and volunteers, lowering your sickness absence rates before people reach breaking point.
Stronger organisational culture
Real culture isn’t about everyone agreeing all the time; it’s about psychological safety and clear communication boundaries. Hive gives everyone a secure, confidential platform that brings disjointed teams, from volunteers to fundraisers, back into tight alignment.
Improved service delivery
Employees and volunteers closest to your service see the operational bottlenecks and have simple, brilliant fixes every single day. Hive helps you actively capture their day-to-day insights so you aren’t essentially guessing how to run your operations.
Increased employee engagement
True engagement isn’t a score you gather with a once-a-year feedback form; it’s a reflection of whether your workforce feels valued. Hive ensures feedback isn’t a one-way street, showing teams that their opinions actually shape internal choices so they invest themselves fully in the work.
Greater confidence for trustees and leadership teams
Hive turns qualitative feedback into structured, trend-based analytics, giving you the hard proof needed to back up your employee and volunteer strategies to trustees.
The People Power Report
Find out how Not-for-Profits can turn feedback into better services and stronger teams.
Discover how not-for-profits across the UK are transforming employee voice into a powerful lever for retention, innovation, and service delivery.
Frequently Asked Questions:
Yes and we’d encourage it. Volunteers are at the heart of many charities, and understanding their experience is just as important as understanding your paid staff. With the Hive platform, you can survey volunteers alongside employees or run separate surveys tailored specifically to them (using our volunteer question bank). This gives you a complete picture of your organisation’s culture and helps you retain the people who give their time so generously.
Yes, as we know every penny counts towards the great causes NFP’s support, we like to give back by offering a 25% discount.
We would recommend an annual engagement survey complimented by shorter pulse surveys throughout the year. Charities who conduct annual employee engagement surveys see significantly better results than those surveying less frequently. The key is consistency, so make sure you’re surveying at the same time each year to help you benchmark meaningfully and show trustees and donors that you’re actively listening to your employees and volunteers.
Far less than you might expect. The Hive platform is designed to be straightforward to set up and manage, so you don’t need a dedicated HR team or technical expertise to get started. Most organisations can build a survey and have it live within a few hours. Once launched, the platform handles distribution, reminders, and response tracking automatically. And best of all you can generate AI-powered reports minutes after a survey closes which contain all the insights and next-step actions you need to take, so you won’t lose hours of time battling through data in spreadsheets.
A good volunteer survey covers three core areas: experience, motivation, and wellbeing. You’ll want to understand whether volunteers feel valued and supported, whether their role aligns with their expectations, and whether they’d recommend volunteering with your organisation to others.
With Hive’s volunteer question bank, you don’t need to start from scratch. We provide a ready-built library of questions designed specifically for volunteer audiences, covering areas like role clarity, relationship with staff, training and development, and sense of purpose. You can use our recommended set as-is or customise it.
It’s easy to switch to Hive
Our onboarding team will get you set up and help import your data so you can be ready to go in no time.
The modern working world is data-driven, tech-enabled and people-focused.
Book a demo of Hive's engagement platform
We’ll listen to your needs and give you a personalised overview of our employee engagement surveying and feedback platform and also cover how our Professional Services team could work for your organisation.
What to expect from your demo: