Webinar: Silence to Safety: A Practical Guide for HR Leaders

You know the theory: Psychological Safety is the engine of high performance. But for HR leaders, the challenge isn’t why it matters, it’s how to build it when the culture is stuck in a cycle of silence.

Following our in-person workshops, Scott Smith and Jen Southern hosted this deep dive to move the conversation from “the room” to “the workplace.” This session was designed to give those in attendance the practical toolkit needed to bridge the gap between survey data and real-world behaviour change.

Whether you attended our previous events or not, you’ll find clear, actionable strategies to foster a culture of trust.

In this video, you’ll find:

  • Introductions – 00:04

  • What the webinar will cover – 06:20

  • Recap from previous in-person workshop – 08:53

  • Beyond the buzzwords – 14:25

  • HR’s Practical role – 24:44

  • Help leaders interpret what the signal might mean – 39:31

  • Listening when it hurts – 48:05

  • How HR influences leaders – 49:12

 

Please note the Ask Me Anything section has been removed from this recording for confidentiality purposes. 

Group 2078

Your hosts:

Jen Southern

Jen Southern – Head of Professional Services – Hive HR

Jen leads a team of specialists who partner with clients to turn insights into action, improving engagement, experience, and culture at scale. Drawing on her background as a Business Psychologist, Jen brings rich insight into what drives employee voice, what gets in the way, and how leaders can create real, lasting change by listening better.

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Scott Smith

Scott Smith, Chartered FCIPD - People Spark Solutions

Scott is an experienced facilitator, coach, and change consultant with over 20 years of experience supporting leaders and teams across sectors. As the founder of People Spark Solutions, he’s worked with organisations navigating complex change, growth, and cultural transformation. Known for his honest, down-to-earth approach, Scott blends evidence-based practice with sharp insight to help leaders build trust, clarity, and connection in their teams.

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Dr Amanda Potter

Dr Amanda Potter CPsychol - BeTalent by Zircon

Dr Amanda Potter is a Chartered Psychologist and CEO of BeTalent by Zircon, with over three decades of expertise in business psychology and talent consulting. Renowned for her thought leadership in psychological safety and talent management, Amanda is also the host of the esteemed and award winning Chief Psychology Officer Podcast. As the Association of Business Psychologists’ 2024 Practitioner of the Year and a Lifetime Achievement Award recipient, she bridges cutting-edge neuroscience with practical strategies to empower organisations. A sought-after international speaker, Amanda inspires audiences to harness the power of psychological safety, driving innovation, engagement, and high-performance cultures.

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Manager Micro-Habits That Strengthen Psychological Safety

Psychological safety is the #1 predictor of team success, but it doesn’t require a massive program to implement. This article breaks down simple, repeatable habits managers can use—like silent thinking time and pre-mortems—to strengthen trust and improve team outcomes.

Read more here >

Want even more?

If you’re ready to go beyond collecting feedback and start making real change, we’ve got something special for you. 

Download From Insights to Impact A Hands-On Toolkit for Action Planning, packed with expert strategies to help you:

  • Involve employees in interpreting survey results
  • Use chat charts to get everyone’s voice heard… even the quiet ones
  • Spark creative solutions with “How might we?” questions
  • Co-create action plans that actually stick
  • Facilitate engaging discussions, whether in person or remote


Because surveys alone won’t transform your workplace, but
action will.

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