A smooth onboarding journey for surveying success
END’s journey with Hive began with a smooth onboarding experience, quickly empowering managers with real-time team insights and setting the stage for meaningful employee engagement and recognition.
Retail
500 - 1000 Employees
The overview
END’s previous employee voice tools weren’t quite delivering, so they began looking for a more flexible solution. Hive’s onboarding process stood out for its ease of use, enabling END to quickly set up their first survey. With real-time insights accessible to managers, they could take ownership of the data and drive participation. This seamless start is laying the foundation for enhanced engagement and recognition through features like Hive Fives.
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Why END chose Hive
END needed more than a standard survey tool—they sought a platform that empowered managers and offered flexibility in crafting meaningful questions for actionable insights.
Hive’s platform stood out by providing managers with seamless access to their team data while making engagement surveys more adaptable and user-friendly. It was exactly the solution they needed to drive impactful change.
Going live with Hive
“The onboarding process with Hive couldn’t have been smoother,” says Kevin McLeod, People Business Partner at END.
From setup to going live, END’s experience with Hive was intuitive. “The platform was user-friendly. I set up the first survey with ease, and it was 95% done in no time. The training was spot on. We were all set up and ready to go quickly.”
After launching their first survey, END saw an outstanding 80% response rate, proving that their employees were fully engaged with the process. “Meeting Georgie and diving into the reasoning behind the question design really stood out. Understanding the People Science perspective behind why questions were worded in specific ways made a huge difference. It helped us tweak a few things while still grasping how those changes could impact key driver analysis.”
Power of Hive Fives
Once END’s first survey was live, employees quickly connected with Hive, and the flood gates opened for Hive Fives, Hive’s peer-to-peer recognition tool.
“We didn’t even prompt anyone to use Hive Fives, and we had 500+ responses” said Kevin. This unprompted recognition caught on fast and created a real buzz among employees.
This organic engagement is helping to build a stronger sense of connection and support within the workplace, reinforcing Hive’s ability to inspire genuine employee engagement and cultivate a more cohesive, positive work environment.
The impact of Hive Fives was immediate. “Seeing employees appreciate each other, and the really nice sentiment that was coming through was lovely to see. And this was something that we wanted.” This recognition is helping to foster a culture of appreciation across the business, feeding into a greater sense of community and trust.
The ripple effect
This shift in culture didn’t stop with Hive Fives. Because managers now had access to real-time data and were driving engagement in their teams.
“We’ve always wanted to give managers more ownership in the survey process, and with Hive, we’ve been able to take that to the next level. Now, managers are pushing for more team participation, which has been fantastic. Hive has empowered them to access real-time data and truly own their team’s engagement, which was exactly what we were aiming for.”
Kevin McLeod, People Business Partner at END.
As a result, team participation is on the rise, and feedback is becoming a core part of their culture.
Hive’s easy-to-understand reports made the data accessible for senior leadership, empowering them to make informed decisions. “The report we got from Georgie, was so robust, previous ones didn’t even scratch the surface. And we really wanted that partnership and relationship with People Science where we’re getting those expert recommendations.”
What does the future hold for our partnership?
Looking to the future, END is excited about growing its partnership with Hive. They’re aiming to create a smooth, data-driven routine with guidance from Hive’s People Science team to better anticipate their needs. They’re focused on embedding Hive Fives and Open door into their culture, alongside exploring ways to integrate onboarding and exit interviews for a more unified approach. The goal is to keep building on the strong foundation they’ve started, ensuring consistency and a deeper connection across the organisation.
Who is END?
END is a global fashion and lifestyle brand that offers unique experiences through its physical concept stores and digital platforms. They specialise in fashion, sneakers, and design, creating a destination for their community to explore new trends and innovations. END connects with its audience both in-store and online, aiming to provide a blend of luxury and streetwear in their curated selections.
