Ebook

The People Power Report: How Not-for-Profits Can Turn Feedback into Better Services and Stronger Teams

Discover how not-for-profits across the UK are transforming employee voice into a powerful lever for retention, innovation, and service delivery.
Image of the front cover of The People Power Report by Hive

Your people, whether they’re staff, volunteers or leaders, are the heartbeat of your mission. They’re the ones building relationships, delivering services, and making an impact every day. But here’s the challenge: most not-for-profits want to listen, yet few are set up to act on feedback in a way that really changes things.

The People Power Report uncovers the gaps, shares sector-wide benchmarks, and offers practical steps to help you put employee voice at the centre of your strategy.

What you’ll learn inside

Based on Hive’s latest Organisational Readiness Survey and Employee Engagement Benchmarking, this report gives you:

Image of the front cover of The People Power Reports Executive Summary

Why now?

The numbers show it: engagement is slipping. Employee loyalty in the sector is down, and eNPS scores have fallen from +9 to just +2 in the last 18 months. That means fewer advocates for your organisation, higher turnover risk, and more pressure on already stretched teams.

With rising costs and increasing demand for services, not-for-profits can’t afford to lose good people or miss early warning signs. Listening better, and acting faster, isn’t optional anymore. It’s how you protect your mission.

Who should read this report

This guide is designed for HR Directors, People Leaders, and nonprofit executives who want to:

  • Strengthen retention and engagement
  • Link people insights directly to mission delivery
  • Build resilience and innovation into their teams
  • Position employee voice as a board-level performance lever
An icon of 3 people

“We can build our own surveys, and the Professional Services team is there to help us make sure we’re asking the right questions to truly understand our people. Unlike other platforms with set questions, Hive lets us adapt our surveys to meet our needs at any given time. That’s been crucial in allowing us to stay agile and responsive to our people’s feedback.”

Alison Corner – People Director at Enginuity 

Two images of the front cover of The People Power Report by Hive

Get the full report

Grab your copy now.