Benchmarking
The Employee Engagement Benchmarks Q1 2023
Gain valuable insights for measuring your team’s engagement levels, drivers, and eNPS trends with our benchmark data – collated from over 200,000 employee responses from various industries and organisations.
This data is from January to March 2023 (Q1 2023).
Engagement index
Hive’s Engagement index is made up of the responses to 3 core questions measuring Pride, Advocacy and Loyalty across an organisation (measured on a scale of 0 to 10).
Compare your organisation’s Engagement index against the benchmark to get a snapshot of how your employees are feeling.
Not sure what your score is? We can help.
Looking at our data around Engagement index, we can see it has remained relatively stable with a slight decrease ranging from 7.1 to 6.7 across the periods of October 2022 to March 2023.
The pride and loyalty metrics also appear to have remained somewhat stable, ranging from 7.4 to 7.5 and 6.2 to 6.5.
The advocacy metric, which measures the likelihood that employees would recommend the company as a place to work, has remained consistently high, with scores ranging from 7.3 to 7.4.
Top 5 engagement themes to emerge from Q4
Relationships
Confidence, Motivation and Communication (Strategic Direction)
Wellbeing and Balance and Inclusion and Belonging
Leadership Behaviours
Autonomy and Empowerment of Meaningful Work
Top 5 engagement themes to emerge from Q1
Growth and Development
Confidence, Motivation and Communication (Strategic Direction)
Wellbeing and Balance and Inclusion and Belonging
Leadership Behaviours
Autonomy and Empowerment of Meaningful Work
Top 5 engagement themes to emerge from Q4
Growth and Development
Confidence, Motivation and Communication (Strategic Direction)
Wellbeing and Balance and Inclusion and Belonging
Leadership Behaviours
Autonomy and Empowerment of Meaningful Work
Top 5 engagement themes to emerge from Q4 :
Relationships
Driver of engagement in 50% of all engagement reports
Confidence, Motivation and Communication (Strategic Direction)
Drivers of engagement in 41% of all engagement reports
Well-being and Balance and Inclusion and Belonging
Drivers of engagement in 38% of all engagement reports
Leadership Behaviours
Driver of engagement in 31% of all engagement reports
Autonomy and Empowerment of Meaningful Work
Drivers of engagement in 28% of all engagement reports
employee Net Promotor Score (eNPS)
employee Net Promoter Score (eNPS) is an internationally recognised measure of engagement using the question ‘How likely are you to recommend our organisation as a good place to work?’ with detractors, passives and promoters. A positive score means an organisation has more advocates (promoters) than it does detractors. It is measured on a -100 to +100 scale.
Our benchmark data for eNPS, appears to have fluctuated from 7 to 13 to 3. A score of 7 is considered a good score, indicating that a company has more promoters than detractors, and while a score of 3 is relatively low, it still shows that there is a good balance between promoters and detractors.
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The Importance of HR Benchmarking
With workplaces continuing to shift and evolve, understanding how you're performing from an engagement perspective has never been more critical.
Further analysis from our People Science team
Throughout Q1 numerous free-text questions have been asked to employees so that organisations can deep dive into employees’ thoughts, feelings and opinions surrounding specific topic areas. Of the range of questions asked, the most popular questions organisations focused on were:
Please tell us how you think we could improve the employee experience
Common themes:
- Reward and Recognition
- Relationships
- Communication
- Work Environment/Culture
Please tell us how you think we could improve the employee experience
Common themes:
- Reward and Recognition
- Relationships
- Communication
- Work Environment/Culture
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