Benchmarking
The Employee Engagement Benchmarks Q2 2023
Gain valuable insights for measuring your team’s engagement levels, drivers, and eNPS trends with our benchmark data – collated from over 500,000 employee responses from various industries and organisations.
This data is from April to June 2023 (Q2 2023).
Click here to view our latest benchmarking data.
Engagement Index
Hive’s Engagement Index is made up of the responses to 3 core questions measuring Pride, Advocacy and Loyalty across an organisation (measured on a scale of 0 to 10).
Compare your organisation’s Engagement Index against the benchmark to get a snapshot of how your employees are feeling.
Not sure what your score is? We can help.
Our data on the Engagement Index shows a slight increase from to 6.7 to 6.8 between April 2023 to June 2023.
Whilst the loyalty metric experienced a minor drop, decreasing from 6.2 to 6.1, advocacy and pride remained stable.
Pride, reflecting an employees’ satisfaction in their organisation, saw a slight uplift from 7.1 to 7.3, with advocacy remained at a consistent 6.9.
Top 5 engagement themes to emerge from Q4
Relationships
Confidence, Motivation and Communication (Strategic Direction)
Wellbeing and Balance and Inclusion and Belonging
Leadership Behaviours
Autonomy and Empowerment of Meaningful Work
Top 5 engagement themes to emerge from Q2
Confidence, Motivation and Communication (Strategic Direction)
Leadership Behaviours, Relationships and Inclusion and Belonging
Well-being and Balance, and Growth and Development
Reward and Recognition
Autonomy and Empowerment of Meaningful Work
Top 5 engagement themes to emerge from Q4
Growth and Development
Confidence, Motivation and Communication (Strategic Direction)
Wellbeing and Balance and Inclusion and Belonging
Leadership Behaviours
Autonomy and Empowerment of Meaningful Work
Top 5 engagement themes to emerge from Q4 :
Relationships
Driver of engagement in 50% of all engagement reports
Confidence, Motivation and Communication (Strategic Direction)
Drivers of engagement in 41% of all engagement reports
Well-being and Balance and Inclusion and Belonging
Drivers of engagement in 38% of all engagement reports
Leadership Behaviours
Driver of engagement in 31% of all engagement reports
Autonomy and Empowerment of Meaningful Work
Drivers of engagement in 28% of all engagement reports
employee Net Promotor Score (eNPS)
Employee Net Promoter Score (eNPS) is an internationally recognised measure of engagement using the question ‘How likely are you to recommend our organisation as a good place to work?’ with detractors, passives and promoters. A positive score means an organisation has more advocates (promoters) than it does detractors. It is measured on a -100 to +100 scale.
Whilst it’s not ideal to have negatives, this score can vary depending on industry and circumstance. For instance, in Q2 2023, notable events unfolded in the UK, including interest rate hikes, economic uncertainty, and significant deliberations regarding AI’s potential to replace jobs. These factors are likely to exert a substantial influence on employee satisfaction at a macro scale.
Looking at the key engagement themes identified this quarter (see above) improving these areas gives a starting point and potential to increase eNPS.
Further analysis from our People Science team
Throughout Q2 numerous free-text questions have been asked to employees so that organisations can deep dive into employees’ thoughts, feelings and opinions surrounding specific topic areas. Of the range of questions asked, the most popular question organisations focused on was:
How could we improve the employee experience here?
Common themes:
- Communication
- Autonomy and flexibility
- Relationships
- Having the resources to thrive at work (Systems, Pay, Processes)
If you could change one thing about your job, what would it be?
Common themes:
- Having the resources to thrive at work (Systems, Pay, Processes)
- Autonomy
- Increased Support
- Learning and Development opportunities
What things are we doing really well here?
Common themes:
- Organisational Strategy
- Supporting relationships
- Inclusivity
- Sense of Community
- Development Opportunities
BLOG
The Importance of HR Benchmarking
With workplaces continuing to shift and evolve, understanding how you're performing from an engagement perspective has never been more critical.
Please tell us how you think we could improve the employee experience
Common themes:
- Reward and Recognition
- Relationships
- Communication
- Work Environment/Culture
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