Benchmarking

The Employee Engagement Benchmarks Q4 2022

Gain valuable insights for measuring your team’s engagement levels, drivers, and eNPS trends with our benchmark data – collated from over 500,000 employee responses from various industries and organisations.

This data is from October to December 2022 (Q4 2022).

Click here to view our latest benchmarking data.

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Engagement Index

Hive’s Engagement Index is made up of the responses to 3 core questions measuring Pride, Advocacy and Loyalty across an organisation (measured on a scale of 0 to 10).

Compare your organisation’s Engagement Index against the benchmark to get a snapshot of how your employees are feeling.

Not sure what your score is? We can help.

7.1 EI
Loyalty Pride and Advocacy

Our Engagement Index data shows overall the benchmark has sat at a consistent 6.9 throughout 2022, with a slight increase in Q4. How does your organisation compare?

Engagement Index Trends over time
EI by Org Size
EI by industry

Top 5 engagement themes to emerge from Q4

Group 1799

Relationships

Group 1800

Confidence, Motivation and Communication (Strategic Direction)

Group 1803

Wellbeing and Balance and Inclusion and Belonging

Group 1802

Leadership Behaviours

Group 1801

Autonomy and Empowerment of Meaningful Work

Top 5 engagement themes to emerge from Q4

Group 1799

Relationships

Group 1800

Confidence, Motivation and Communication (Strategic Direction)

Group 1803

Wellbeing and Balance and Inclusion and Belonging

Group 1802

Leadership Behaviours

Group 1801

Autonomy and Empowerment of Meaningful Work

Top 5 engagement themes to emerge from Q4

Group 1799

Relationships

Group 1800

Confidence, Motivation and Communication (Strategic Direction)

Group 1803

Wellbeing and Balance and Inclusion and Belonging​

Group 1802

Leadership Behaviours

Group 1801

Autonomy and Empowerment of Meaningful Work

Top 5 engagement themes to emerge from Q4 :

Group 1 5

Relationships

Driver of engagement in 50% of all engagement reports

Group 2

Confidence, Motivation and Communication (Strategic Direction)

Drivers of engagement in 41% of all engagement reports

Group 3

Well-being and Balance and Inclusion and Belonging

Drivers of engagement in 38% of all engagement reports

Group 4

Leadership Behaviours

Driver of engagement in 31% of all engagement reports

Group 5

Autonomy and Empowerment of Meaningful Work

Drivers of engagement in 28% of all engagement reports

Employee Net Promotor Score (eNPS)

Employee Net Promoter Score (eNPS) is an internationally recognised measure of engagement using the question ‘How likely are you to recommend our organisation as a good place to work?’ with detractors, passives and promoters. A positive score means an organisation has more advocates (promoters) than it does detractors.  It is measured on a -100 to +100 scale.

Group 1773
4.1 Increase

Looking at our benchmark data for eNPS, over the course of 2022 a steady increase can be seen, with Q4 proving to have the highest eNPS in the 2022.

eNPS Trends over time
eNPS by Org Size
eNPS by industry
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The Importance of HR Benchmarking

With workplaces continuing to shift and evolve, understanding how you're performing from an engagement perspective has never been more critical.

Further analysis from our People Science team

Throughout Q4 numerous free-text questions have been asked to employees so that organisations can deep dive into employees’ thoughts, feelings and opinions surrounding specific topic areas. Of the range of questions asked, the most popular questions organisations focused on were:

Georgie Brown
Good day at work icon

What makes a good day at work for employees

Common themes:

  • Achievement
  • Balance
  • Relationships
Progression

How senior leadership/managers could improve the employee experience

Common themes:

  • Communication and Transparency
  • Support
  • Reward and Recognition
Top Employee

If employees could change one thing about their job to improve their working experience, what would this be?

Common themes:

  • Environment to Thrive: Resources, Reward and Recognition
  • Transparency
  • Communication

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eNPS Trends over time