Using Employee Feedback During Times of Change with Lead People Scientist, Patti Turfrey [Hive Live]

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Explore the world of change management with People Scientist Patti Turfrey. In today’s fast-paced environment, factors like general elections, rapid tech advancements, workforce shifts, economic pressures, and sustainability concerns make change management more crucial than ever in the workplace. 

Join Patti as she delves into the significance of this process, explaining why it’s currently so prevalent, its importance for organisations, and what it means for individuals within them. Patti will also discuss the role of employee feedback, pulse surveys, involving employees in decision-making, and the use of baseline surveys to effectively guide the change management process.

“You can’t appeal to people with data and facts alone. You must also account for how people feel”

John Kotter: Kotter Change Principles

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In this video, you’ll find:

  • What is change management? (00.42)
  • Why are we seeing so much change management at present? (1:31)
  • Why is it important for organisations to focus on the process of change management? (5:09)
  • What does that mean for individuals in the organisation? (11:12)
  • How can we support colleagues through the change management process? (16:52)
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Top takeaways

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Understanding change management

Gain a clear understanding of what change management is and why it’s a critical process for organisations in today’s rapidly evolving environment.

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Current relevance

Learn why change management is particularly prevalent now, driven by factors such as elections, technological advancements, workforce shifts, economic pressures, and sustainability concerns.

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Organisational

Recognise the importance of organisations prioritising change management to remain competitive, adaptable, and resilient in the face of constant change.

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Impact on individuals

Understand what change management means for employees within an organisation and how it affects their roles and experiences.

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Supporting colleagues

Discover effective strategies for supporting colleagues through the change management process, ensuring smoother transitions and higher employee engagement.

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Involving employees

Appreciate the value of involving employees through feedback mechanisms, such as pulse surveys and baseline surveys, to foster a more inclusive and responsive change management process.

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“Being able to have both quantitative and qualitative data from 75% of our population is great.  Now we feel more comfortable that we’re getting the voice of more people, not just those who shout loudest. We feel much more comfortable that the decisions we are making are based on a much more reliable source than previously.”

Alison Williams – Director, Corporate Services at Percy Hedley Foundation

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